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Frequently Asked Questions

1. What is the step-by-step manufacturing process at XMAKE for custom parts?

The manufacturing process at XMAKE begins with design submission, where clients upload their CAD files. Our system automatically reviews the design for manufacturability. Once approved, the project moves to the appropriate manufacturing department—CNC machining, 3D printing, injection molding, or sheet metal fabrication—depending on the material and complexity. The parts undergo post-processing (like polishing or painting) as required, followed by a final quality inspection before shipping

2. Can you describe the types of high-tech equipment used in XMAKE's production facilities?

XMAKE’s facilities are equipped with state-of-the-art manufacturing technologies, including multi-axis CNC machines, advanced 3D printers capable of both resin and filament printing, high-pressure injection molding machines, and precision laser cutting equipment. These technologies allow for high-precision production and a wide range of material capabilities.

3. How does XMAKE manage quality control for complex projects?

Quality control at XMAKE is managed through a combination of skilled personnel and advanced inspection equipment. For complex projects, we employ digital and physical inspection methods including CMM (Coordinate Measuring Machines), 3D scanning, and traditional calipers and micrometers to ensure part dimensions precisely match the CAD specifications. Each project is also assigned a quality control manager to oversee all stages of production and post-processing.

4. What certifications does XMAKE hold that ensure the quality of its manufacturing processes?

XMAKE is ISO 9001:2018 certified, ensuring adherence to international quality management standards. We also comply with industry-specific certifications such as ISO 13485 for medical devices and AS9100 for aerospace applications, which reflect our capability to meet stringent industry requirements.

5. How does XMAKE handle the integration of new technologies into existing manufacturing processes?

We continuously integrate new technologies by keeping abreast with the latest advancements in digital manufacturing. Our R&D team works closely with operations to pilot and test new equipment under controlled conditions before full-scale integration. This strategy ensures that new technologies enhance efficiency and quality without disrupting ongoing production.

6. What payment options does XMAKE accept for its manufacturing services?

XMAKE accepts a variety of payment methods to accommodate our global client base. These include major credit cards (Visa, MasterCard), bank transfers, and PayPal. For larger projects or long-term collaborations, we also offer the flexibility of payment terms.